Refund policy

Cancellations, Refunds & Rescheduling

All retainers are non-refundable for any reason.

Cancellations made:

• More than 3 weeks prior to the event: Payments may be refunded minus the retainer and any incurred costs
• Less than 3 weeks prior to the event: No refunds will be issued

No refunds will be issued after delivery or pickup.

Credits may be issued on a case-by-case basis and must be used within 30 days. Credits are non-transferable.

Rescheduling requests must be submitted as soon as possible and are subject to availability. Full payment must be completed before a new date is secured.